Refund Policy

If you believe a payment, funding event, campaign charge, or duplicate transaction was made in error, contact support promptly with the account, transaction reference, date, amount, and a short explanation. Do not send passwords, API keys, payment credentials, or private wallet secrets.

We review the transaction status, campaign delivery, ledger records, provider response, fraud and abuse signals, account restrictions, and applicable requirements. A refund is not automatic and is not promised in every case. Completed delivery, provider charges, invalid activity, policy violations, or irreversible transfers may limit or prevent recovery.

Crypto transfers and other provider transactions can be irreversible. A transfer sent to the wrong wallet address, network, asset, account, or reference may not be recoverable. Provider review, network conditions, account status, and operational issues can also delay or prevent a resolution. No refund or transaction processing time is guaranteed.

Send refund questions to support@airewards.tech. Availability of payment methods, refund rights, and processing options may vary by jurisdiction, sanctions, provider, account status, and operational conditions.